FAQ

Have a question? Explore our FAQ below. 

A

Accessible Seating


BMO Field is committed to providing an exceptional experience for all fans and is pleased to offer accessible seating from various vantage points. Accessible seating sections are barrier-free and feature removable seating that can accommodate wheelchairs if needed. An accessible section is indicated by an “A” following the section number. When available, accessible seats may be purchased through Ticketmaster online or by phone at 1-855-985-4625 (Toronto FC) and 1-855-985-5000 (all other events). Up to four (4) seats may be purchased at one time in an accessible section. Two weeks prior to each game date, any accessible seats that have not been sold will be released for purchase by the general public. It is recommended that fans that require an accessible seat purchase this type of ticket in advance. 

Fans in possession of a standard seating ticket but that require an accessible seat will need to exchange their ticket prior to the event based on availability. 

Accessibility Services

BMO Field is committed to providing an exceptional experience for all fans - see below for a list of accessible services offered. 

Mobility Shuttle
Fans attending an event at BMO Field can utilize our mobility shuttle. This cart operates when gates open until 10 minutes after kick-off, and resumes service for 30 minutes after the event concludes. 

Fans looking to utilize the shuttle, can wait at the Southwest corner of  Manitoba Drive and Nova Scotia Ave, across from the Exhibition Go station. The BMO Field Mobility Shuttle will pick-up fans every 15 minutes, dropping fans off at their desired gate. Fans looking to be dropped off post-game, can head to Gate 3 to meet the shuttle. 

Please Note: In the event of inclement weather, the shuttle will not be in operation.

Universal Washrooms
Universal/Accessible Washrooms are in the following locations:

  • 100L Concourse: Section 109 & 117
  • 200L Concourse: Section 209
  • 200L Suites - The following suite washrooms are labelled as private: 119, 121, 122, 124, 125, 127
  • 400L Concourse: Section 210

Wheelchair Escorts
Wheelchairs are available at our Fan Services locations by Gate 1 and Gate 3. Fans who require a wheelchair escort to their seats should notify the gate staff upon arrival.

Please note: Wheelchairs cannot be borrowed for the duration of the event – they can only be used during load-in and load-out with the assistance of our Fan Services team.

To request a wheelchair escort before arriving at Scotiabank Arena, please fill out this form.

Service Animals
Animals or pets are not permitted at BMO Field, with the exception of service animals. A service animal is defined as any animal that is individually trained to do work or perform tasks for the benefit of an individual with a disability, and can be identified as such.

Please Note: Fans entering our venue with a service animal will be required to provide documentation upon request.

Food Allergies
Fans with food allergies or medical conditions who require specific types of food and beverage will be permitted to bring their own food and beverage into the facility. Please call Fan Services at (416) 815-5982 or complete this form to inquire about exceptions to BMO Field outside food and beverage policy. BMO Field concession stands and vendors sell peanuts and other nut products throughout the building. BMO Field does not have areas free from nut products and as a result, we recommend that those with nut allergies exercise extreme caution if attending events at BMO Field.

Alcohol Management

At BMO Field, our goal is to promote responsible alcohol service and enhance fan safety and enjoyment. Our staff are trained in responsible alcohol management. 

Rules and Regulations Governing Alcohol Management at BMO Field 

  • Alcohol from outside the stadium cannot be brought in. 
  • Any person found inside the stadium with alcohol not purchased inside BMO Field may be subject to immediate ejection with no compensation. 
  • A person may not enter the stadium in an intoxicated state. 
  • Intoxication in a public place is a criminal offence. Any person found on the property in an intoxicated state may be removed from the premises. 
  • Any person purchasing, possessing, or consuming alcohol must be 19 years of age or older and be able to produce acceptable photo ID proving their age. 

Acceptable forms of photo ID at BMO Field are: 

Valid Driver’s License; Age of Majority Card; Armed Forces Card; Passport; Canadian Citizenship Card. 

We ID under 25 years of age. 

Please Note: Fans must have their physical ID card present. Scanned, photocopied, or pictures of IDs will not be accepted. 

Alcohol Service Cut Off Times

For TFC or Soccer Canada matches, alcohol cut-off time is at the 65 minute mark. For Toronto FC matches, the Bud King Club in the North End Plaza remains open after 65 minutes, however, alcohol purchased in this area must be consumed within the barriers and cannot be taken back to your seat. Service of 28 oz. (large) beer is cut-off after half-time.

For Toronto Argo's games, alcohol cut-off is at the start of the 4th quarter of play. 

Please note: These cut-off times are only a guideline. BMO Field reserves the right to cut-off alcohol service at any point as necessary.  While we strive to provide the most accurate information regarding all our policies, alcohol policies are subject to change. 
 

B

Banners/Signs/Flags

These items will be permitted in the supporters sections as long as they meet the following guidelines; 

  • Are event related or in good taste
  • Cannot be commercial, political, or offensive in nature
  • No larger than 5’ x 5’ in size
  • Flagpoles are made out of flexible PVC and no larger than 6’ in size 

Items larger than the sizes listed above will need to be pre-approved by Toronto FC/BMO Field and cannot be used during the run play.  Constant violation of this rule can lead to the removal of flag or ejection from the stadium. 

Flags smaller than 5’ x 5’ and attached to a pole under 10’ are permitted to be up and/or waving during the run of play. However, the flag must be approved by TFC Front Office beforehand. 

All Banners/Signs/Flags are subject to removal at the discretion of Toronto FC/BMO Field.

Bag Policy

MLSE has a restricted bag policy at BMO Field. We strongly encourage fans to not bring any type of bag, but fans will be able to carry the following into MLSE events and facilities:

  • Bags that are clear plastic, vinyl or PVC and do not exceed 30.5cm x 16cm x 30.5cm (12”x6”x12”) No buckles, grommets/hardware or décor can be concealing any part of the bag. The bag must be all clear.
  • 3.8L (1 gallon) clear plastic freezer bag (Ziplock bag or similar).
  • Bags smaller than 16.5cm x 11.5cm (6.5”x4.5”), with or without a handle or strap small clutch bag

Fans carrying bags that do not meet the criteria WILL NOT BE PERMITTED ENTRY. If for any reason (medical or other) you require a bag that does not adhere to the bag policy, entry will be permitted subject to contacting MLSE for security inspection. If required, a limited amount of space is available for a bag check outside of the venue at Gate 3 for $10.

Bicycle Parking

There are bicycle racks located outside each gate at BMO Field. 

C

Cameras/Video/Audio Recording Equipment

For Toronto FC and Toronto Argo games, non-flash still photography is permitted; however, the lens must not exceed 55mm. Tripods, selfie sticks and/or monopods as well as wearable cameras (i.e. GoPro's) are not permitted. 

For all other events, please contact Fan Services prior to the event day for event specific information.

Cashless Venue

BMO Field is a Cashless Venue.

Credit cards can be used at our Ticket Office, merchandise stands and fixed concession stands. Visa, MasterCard and American Express are all accepted.

Code Of Conduct

MLSE's Arena Code of Conduct can be viewed here

Code of Conduct (MLS)

MLS's Fan Code of Conduct can be viewed here.

Concessions

During ticketed events, BMO Field operates many food and beverage outlets. This year, with our expansion near completion, we have doubled in size offering many new exciting food and beverage locations. To review our food and beverage offerings, click here.

Outside food and beverage are not permitted into the building.

Note on Allergies: Fans with food allergies or medical conditions who require specific types of food and beverage will be permitted to bring their own food and beverage into the facility. Please call Fan Services at (416) 815-5982 to inquire about exceptions to BMO Field  outside food and beverage policy. BMO Field concesssion stands and vendors sell peanuts and other nut products throughout the building. BMO Field does not have areas free from nut products and as a result, we recommend that those with nut allergies exercise extreme caution if attending events at BMO Field.

D

Directions

BMO Field is located on the grounds of Exhibition Place, just minutes west of Toronto’s downtown core. Exhibition Place is bordered by the Gardiner Expressway to the North, Lake Shore Boulevard to the South, Dufferin Street to the West and Strachan Avenue to the East. 

Planning to Drive? 

While there are over 5000 parking spots available adjacent to BMO Field, all parking lots are operated by Exhibition Place and are shared by all events happening on the grounds. BMO Field recommends that fans take public transit or arrive early as parking is not guaranteed and can be limited due to other events taking place on the grounds (eg. Canadian National Exhibition or Caribana). For more info, please contact the ExPlace Parking Department at 416-263-3646 (available Monday to Friday, standard business hours) or online at www.explace.on.ca

Taking Public Transportation? 

GO Transit 

  • BMO Field is located just a short walk from the GO Transit stop at Exhibition Place. ‘Exhibition’ station is one stop west of Union Station on the Lakeshore West train line. For up-to-date schedule information, contact Go Transit at www.gotransit.com or 416-869-3200.

TTC 

  • From Union Station on the Yonge-University subway line: take the 509 Harbourfront Streetcar West to Exhibition TTC loop.  

  • From Bathurst Station on the Bloor subway line: take the 511 Bathurst Streetcar South to Exhibition TTC loop. 

  • From Dufferin Station on the Bloor subway line: take the 29 Dufferin Bus South to the Dufferin Gates. Please note that during busy months (summer), the TTC may extend this run onto the Exhibition Grounds. 

  • For more TTC info call (416) 393-INFO (4636) or visit www.ttc.ca.  

E

Ejections

BMO Field is dedicated to making a visit to our stadium a safe and happy experience for all fans. In order to assist us in doing so, we have a Code of Conduct that all fans are expected to follow while at BMO Field. Ejections or arrest will be used as a last resort, however, it is at the discretion of stadium security, police or management as to whether or not a warning will be issued.

Any fan who is ejected will have their tickets revoked and will not be compensated in any way. Ejection may result in the loss of season tickets or other privileges. Season ticket and suite holders are reminded that they are responsible for the behaviour of anyone using their tickets. 

Please see "Fan Code of Conduct"

Elevators

BMO Field has six elevators available for fans that may be unable to use the stairs. Elevators are located on the west side of both the North Plaza and south concourse and will assist fans moving to and from the upper west concourse. A third elevator is inside Gate 5 and available only to fans needing access to the Media Tribune, Rogers VIP Club, Suites or 300 Level seating. 

There are three elevators on the East side of BMO Field for fans needing access to the upper concourse, suites, or the 500 upper concourse level.

F

Families

Booster Seats

Booster seats are available for rent at all Fan Services locations at BMO Field. These are distributed on a first-come, first-serve basis. 

Children - Tickets

Children 24 months and under may enter without a ticket but must sit on the lap of an accompanying adult. All children over 24 months MUST have a valid ticket for a specific seat location and be accompanied by an adult.

This policy is subject to change based on the event.

Family Section

For all Toronto FC matches, section 227 will be our designated family section. Located in the upper northwest corner of the stadium, this area will offer fans the opportunity to enjoy the game in a family-friendly atmosphere. A policy of no standing and no foul language will be enforced. 

For all Toronto Argonauts games, section 127 will be our designated family section. Located in the lower northwest corner of the stadium, this area will offer fans the opportunity to enjoy their Argos in a safe family setting. A policy of no standing during play, no foul language or unruly behaviour will be enforced in this section. 

Family  Washrooms

Family washrooms offer a larger, private space with a change table for families with small children. They are also suitable for use by a mobility-impaired fan and an attendant. Family Washrooms are located near sections 109, 116, 206, 210, 223, & 226. While these washrooms are available to all of our fans, priority will be given to families, nursing mothers and mobility-impaired fans. In addition, all men’s and women’s washrooms are equipped with baby change tables. 

First Game Program

Is it your first time at a Toronto FC match or Argos game? Visit a Fan Services location (Gate 1, Gate 3, and Section 207) to receive a First Game Lanyard!

Infant Feeding Room

Parents looking for a quiet space to nurse their infants, can visit the Fan Services Trailer inside Gate 3. 

Lost Children

BMO Field is a large venue and it can be easy for you to become separated from your child. In the event you become separated from your child, please inform a staff member immediately. 

Sensory Kits

MLSE is dedicated to ensuring our venues are sensory inclusive to provide all fans the opportunity for exceptional experiences. Our Fan Services team has sensory bags available at every BMO Field event. Sensory  Bag rentals can be pre-arranged with our Fan Services Department here, or fans can visit a Fan Services location upon arrival. 

Fans looking for a quiet area during the event, can also visit our Fan Services Trailer inside Gate 3.

Strollers

Fans with young children are welcome to bring strollers into the venue. Please note that strollers are not permitted inside the seating bowl and must be checked at the Fan Services location inside Gate 3. Families may retrieve their strollers during intermissions if needed.

Please Note: Suiteholders with strollers are permitted to bring the stroller into their suite. 

Family Washrooms

Family washrooms offer a larger, private space with a change table for families with small children. They are also suitable for use by a mobility-impaired fan and an attendant. Family Washrooms are located near sections 109, 116, 206, 210, 223, & 226. While these washrooms are available to all of our fans, priority will be given to families, nursing mothers and mobility-impaired fans. In addition, all men’s and women’s washrooms are equipped with baby change tables. 

Fan Services

Fan Services representatives are available to assist you before, during and after your visit to BMO Field. Our friendly and knowledgeable representatives can be found at three locations; our flagship trailer located inside Gate 3 on the south end, inside Gate 1, and on the Upper Concourse near section 207. They are able to assist with ticket and seating issues, lost and found, lost children, stadium directions as well as general inquiries and concerns. On non-event days, Fan Services can be reached by calling 416-815-5982

Our Fan Services Hotline is monitored Monday-Friday from 9AM-5PM on non-event days, and from 9AM-9PM on event days. 

Guest Assist:

Have a question? Guest Assist can help! Guest Assist is a text messaging program that allows you, our fans, to instantly communicate with BMO Field Fan Services Staff. Whether your issue is a matter of fan safety and security, maintenance and cleaning or a general fan service question, Guest Assist can help you get answers. On event days, simply text your location and inquiry to (647) 694-0403 . Your text will be received by our onsite staff who can provide you with the information you need or dispatch others to your location. Currently, this program is only available on game days.

First Aid

First Aid rooms are located on the East Concourse by section 109 and on the Upper East Concourse next to the Team Store located near section 205. Paramedics are available during most events at BMO Field and can also be found near section 107 and at the top of the stairs near section 118.

If you need immediate assistance, please contact the nearest Usher, Security Officer, or Fan Services Representative and they will have paramedics deployed to assist you. 

First Game Program

Is it your first time at a Toronto FC match or Argos game? Visit a Fan Services Tent (Gate 1, Gate 3, and Section 207) to receive a First Game Lanyard!

G

Gate Opening Times

Unless otherwise noted, gates at BMO Field open one hour prior to every ticketed event. 

  • Clubs open 1.5 hours prior to TFC games 
  • Suites open 1 hour prior to TFC games  

Guest Assist

Have a question? Guest Assist can help! Guest Assist is a text messaging program that allows you, our fans, to instantly communicate with BMO Field Fan Services Staff. Whether your issue is a matter of fan safety and security, maintenance and cleaning or a general fan service question, Guest Assist can help you get answers. On event days, simply text your location and inquiry to (647) 694-0403 . Your text will be received by our onsite staff who can provide you with the information you need or dispatch others to your location.

Currently, this program is only available on game days. Should you require assistance on non-event days, please contact Fan Services by phone at 416-815-5982. . Standard text messaging rates apply. 

I

Inclement Weather Policy

All ticketed events at BMO Field take place rain or shine. In the case of soccer matches, the decision of if an event will be postponed due to weather is at the discretion of the referees. For all other events, the decision will be made by the promoter or another sanctioning body. Tickets will not be refunded for any event that is held as scheduled. In the rare event of a cancellation or postponement, BMO Field, or the promoter or sanctioning body, will announce policies and procedures at that time. 

BMO Field has four super columns that hold up the roof to protect fans from inclement weather conditions. The canopy covers all seats in the east, west and south stands. Fans are still advised to be prepared for all types of weather. Conditions near Lake Ontario can change and it is often several degrees cooler than other areas of the city.

Fans are reminded that umbrellas are not allowed within BMO Field and in the case of inclement weather, fans are encouraged to bring raincoats or ponchos (as we cannot guarantee availability at the stadium). 

Infant Feeding Room

Breast Pumps and accompanying diaper bags will be permitted but will be subject to visual search and x-ray inspection. Please reach out to Fan Services prior to your event if you'd like to arrange for additional accommodation before arrival.

Parents looking for a quiet space to nurse their infants, can visit the Fan Services Trailer inside Gate 3.

L

Lost & Found

During an Event:

Please visit one of the Fan Services Tents located inside Gate 1 & Gate 3, or on the upper east concourse outside of Section 207.

 

After an Event:

Please complete a claim for the lost item online at lostandfoundreport.com/MLSE.

 

Note: It may take up to 48 hours after an event for all lost items to be recovered and available to be claimed. Items will only be held for 14 days following an event.

M

Media Access

Media access to BMO Field is through Gate 5. All media must have appropriate credentials which should be arranged through the team or event promoter.

Please note: The media entrance may change for some events. 

P

Parking

While there are more than 5000 spaces at Exhibition Place, there are also multiple large events that block off many of these spots making parking limited (eg. CNE, Honda Indy). BMO Field recommends that fans use public transportation. For more info, please contact ExPlace Parking at 416-263-3646 or online at www.explace.on.ca. The typical Toronto FC game day rate is $30.00. The typical Toronto Argonauts game day rate is $25.00. Please note that prices are subject to change based on other events taking place on the grounds.

Prayer Room

Our Fan Services Trailer located inside of Gate 3, is equipped with a designated quiet space for fans to utilize during an event.  If you are at one of our events and need to pray, nurse, or need a quiet space please visit a Fan Services at Gate 3.

Prohibited Items

For the safety and security of our fans, possession of any of the items listed below, or possession of any other object which endangers the safety of others (as determined by Maple Leaf Sports & Entertainment Partnership, BMO Field building staff or law enforcement in their reasonable discretion), will, in addition to any other remedies contemplated under the Stadium Code of Conduct, result in immediate ejection from the Stadium: 

  • Aerosol cans or pressurized containers (air horns, silly string, etc)
  • Alcohol and outside food or beverage
  • Backpacks, rucksacks or luggage
  • Bags larger than approved in bag policy 
  • Bikes, inline skates, skateboards, scooters, shoes with wheels, hoverboards
  • Bottles or cans of any kind – empty refillable non-glass water bottles excepted
  • Clothing with offensive and/or inappropriate language or statements
  • Electronic noisemakers
  • Flares, unauthorized smoke, smoke bombs, sparklers or fireworks of any kind
  • Fraudulent tickets
  • Frisbees or inflated balls/balloons of any kind
  • Gang colours/clothing
  • Illegal drugs, harmful chemicals or any other illegal substances
  • Laser pointers/pens
  • Masks other than medical type
  • Motorcycle helmets
  • Musical instruments, air horns, powered megaphones, electrical noisemakers
  • Outside food/drinks
  • Professional cameras, sound and/or video recording devices as per event restrictions: Professional camera equipment, including but not limited to, tripods, battery packs, large commercial video cameras (see also Cameras, Video Cameras, Audio Recorders)
  • Projectiles that can cause injury or disruption during a game or event (Frisbees, inflated balls)
  • Remote controlled aircraft or unmanned aircraft systems (drones)
  • Selfie Sticks (including Gimbal's), Tripods, Monopods
  • Sticks/flagpoles or any item being used as such
  • Strollers and car seats in seating areas/stands – see Fan Services for accommodation
  • Umbrellas (larger than 12" in length)
  • Unapproved large flags, banners and drums
  • Weapons of any kind including, but not limited to, knives, pepper spray, stun guns, concealed weapons and firearms
  • Any other items deemed to be inappropriate and/or dangerous by the Venue Security Representative

For more information please contact Fan Services at (416) 815-5982 closer to the event day.

Please note: Pocket knives will not be returned should these be confiscated by BMO Field security

R

Re-Entry Policy

As a Security measure, no re-entry is permitted after you have exited BMO Field’s gates 

S

Security Screening

For all MLSE events, qualified designated security personnel are required to perform screening of all patrons entering the building, using metal detection equipment. Fans will be asked to open large jackets, remove non-religious headwear, and open any permitted bags. Additionally, some events may involve pat-down searches that will only be performed by qualified designated security personnel.

Fans that refuse to submit to a search shall be refused entry and may not be eligible for a refund on their ticket purchase. 

Seating Chart

For an up-to-date seating chart for Toronto FC matches, please visit their website at www.torontofc.ca. For other ticketed events at BMO Field, please visit the BMO Field portion of the Ticketmaster website by clicking here

Sensory Inclusion

MLSE is dedicated to ensuring our venues are sensory inclusive to provide all fans the opportunity for exceptional experiences. Our Fan Services team has sensory bags available at every BMO Field event. Sensory  Bag rentals can be pre-arranged with our Fan Services Department here, or fans can visit a Fan Services location upon arrival. 

On site sensory bags include any or all of the following items:

  • Variety of fidget tools
  • Noise canceling headphones

Our Fan Services Trailer located inside of Gate 3 also doubles as a quiet room for those looking for a space to decompress during an event. Fans looking for a quiet area, can visit our Gate 3 Fan Services Team for support.  The use of these spaces can also be pre-arranged here or organized at our fan service desks. 

For additional assistance during an event at BMO Field, please text your inquiry to (647) 933-5354.

Smoking

BMO Field is a smoke-free facility. Smoking, including the smoking of E-cigarettes, is prohibited in the stadium.

Note: The No Re-Entry policy applies for smoking.

Suites

BMO Field’s luxury suites are available for rent on an event by event basis. Any of our 45 luxury suites are perfect for entertaining clients, rewarding staff, or socializing with friends and family. Our team is committed to providing the best in comfort, convenience, and client care during your special event. For more information contact BMO Field Suite Services at 416-263-5700 (subject to availability). 

Supporters Section/Fan Zone

TFC
For all TFC matches, sections 112-118 of BMO Field, is the home of our TFC supporter groups. The following supporter groups can be found in the South End: Red Patch Boys, U-Sector, Kings in the North, Original 109, and Tribal Rhythm Nation.

Fans in these sections will be permitted to stand during play and are encouraged to cheer and use pre-approved banners, flags and drums. For more information about our TFC supporters groups, click here. 

Please Note: Fans do not have to be apart of a supporter group to sit in the South End. 

Argos
For all Toronto Argonauts games, if you really want to show your support for the team and drive the atmosphere in BMO Field then the Fan Zone is for you. Located in the south endzone of BMO Field, this section is home to the most rabid Argonauts fans. Offering a north view of the stadium from the lower south endzone, this section will be the driver of Argonauts energy throughout the entire stadium. 

T

Teams

BMO Field is currently home to the Canadian Soccer Association, Major League Soccer’s Toronto FC and the Toronto Argonauts of the Canadian Football League. 

Team Merchandise

Toronto FC and Toronto Argonauts merchandise is available online at https://shop.realsports.ca/ 

Real Sports Apparel operated nine merchandise locations throughout BMO Field. These kiosks are open during all BMO Field events and can only be accessed while gates are open, and with a valid ticket.

Ticket Office

The BMO Field Ticket Office is located at the Northeast corner of the stadium near Gate 1. The Ticket Office is open on all BMO Field Event Days beginning 3 hours prior to event start time. During all ticketed events, the Ticket Office will remain open until the beginning of the second half.

The BMO Field Ticket Office is cashless. We accept debit and major credit cards. 

Ticketing

Accessible Tickets 

  • Please see “Accessible Seating”.  

Lost or Stolen Tickets 

  • Anyone who knowingly or unknowingly gains entry with tickets believed to be counterfeit, stolen, void or other invalid tickets may be ejected from the facility and will have their tickets revoked with no compensation. Fans are advised to purchase tickets only from authorized outlets. 

Ticket Sales 

  • Tickets for Toronto FC matches may be purchased online at www.torontofc.ca or www.ticketmaster.ca. By phone, Toronto FC tickets may be purchased by calling the Toronto FC Goal Line at 416-360-GOAL (4625) or Ticketmaster at 1-855-985-4625. In person, please visit the BMO Field Ticket Office 

  • Tickets for Toronto Argonautes games may be purchased online at www.torontoargos.ca or www.ticketmaster.ca. In person, please visit the BMO Field Ticket Office to purchase tickets. 

  • Tickets for all other BMO Field events may be purchased online at www.ticketmaster.ca or via the Ticketmaster charge-by-phone line at 1-855-985-5000. In person, please visit the BMO Field Ticket Office or Scotiabank Arena Ticket Office to purchase tickets. 

  • Fans are advised to purchase tickets only from authorized outlets, as anyone who knowingly or unknowingly gains entry with tickets believed to be counterfeit, stolen, void or invalid may be ejected from the facility and will have their tickets revoked with no compensation. 

Valid Tickets 

  • All fans must hold a valid ticket at all times and are only permitted to sit in their ticketed seats. Fans may be requested by any stadium staff member at any time to show their ticket. Anyone who is unable to show a valid ticket may be ejected from the stadium, will have their tickets revoked with no compensation, and may be subject to arrest. 

Tours

BMO Field does not currently offer a tour program. 

U

Umbrellas

For your safety and viewing pleasure, umbrellas larger than 12" in length are not allowed to be brought into BMO Field. Fans are encouraged to bring raincoats or ponchos for inclement weather. 

W

Washrooms

All washrooms at BMO Field are fully accessible to all of our fans. 

We also have family washrooms which are located near sections 109, 116, 206, 210, 223, & 226.

Water Bottles

Empty and non-glass water bottles are welcome in the stadium. Fans may fill up their empty water bittles at one of our drinking fountains along the concourse. 

Water fountains can be found near sections 105, 106, 111, and 114. 

Please Note: Due to the cold winter elements, water fountains may be inaccessible during the winter months.

Water Fountains

Water fountains can be found near sections 105, 106, 111 and 114. Any of the fixed concession stands can provide fans with a cup to use. 

Wheelchair Escorts

Wheelchairs are available at all Fan Services locations, including Gate 1, Gate 3, and outside of Section 207. Fans who require a wheelchair escort to their seats should notify the gate staff upon arrival. Please note that wheelchairs cannot be borrowed for the duration of the event – they can only be used during load-in and load-out with the assistance of our Fan Services team.

To request a wheelchair escort before arriving at BMO Field, please fill out this form.